Refund Policy

STARTER subscription

STARTER is a recurring monthly subscription at US$49 per month. It includes 30 Full Decisions per billing period.

Paddle Merchant of Record

Paddle processes payment and is the seller of record for applicable paid STARTER transactions. Paddle's Refund Policy and Buyer Terms and Conditions govern refunds, statutory withdrawal rights, and related payment matters for those purchases. If there is any inconsistency between this summary and Paddle's official documents, Paddle's documents apply.

Refund request windows

Unless a longer period is required by applicable law, Paddle may consider discretionary refund requests submitted within 14 calendar days of the relevant transaction date. Submitting a request within that 14-day period does not guarantee a refund; Paddle reviews requests on a case-by-case basis under its Refund Policy.

Applicable statutory withdrawal and refund rights, including their deadlines, eligibility, and how they relate to subscription billing (such as first versus subsequent payments) and digital-content access, are governed by Paddle's official Refund Policy and applicable consumer protection law in your territory of purchase. The version of that policy in effect at the time of your transaction governs eligibility and timing.

Subscription cancellation

You may cancel a STARTER subscription so that it does not renew for future billing periods. Cancellation typically takes effect at the end of the current billing period through Paddle's buyer portal or support process. Cancelling a subscription is separate from requesting a refund and does not by itself determine refund eligibility.

How to request a refund or cancel

For Paddle-processed transactions, request a refund or cancel a subscription through Paddle buyer support at paddle.net (for example, by selecting "Request refund" or using the subscription-management link in your Paddle receipt). You may also use the support options described in Paddle's Refund Policy.

Mandatory consumer rights

Nothing in this policy limits mandatory refund, withdrawal, or other consumer rights under applicable law in your territory of purchase, including rights relating to products that are faulty, not as described, or not fit for purpose as described in Paddle's Refund Policy.

Contact SkepticalProof

For product, account, or allowance questions, contact SkepticalProof at support@skepticalproof.com or +1 917 963 8128. We can help route billing and refund questions to Paddle when your purchase was processed through Paddle.